Returns & Exchanges
At The Merch Collective, we want you to love your gear, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. If your fit isn't quite right, we are here to help you get the perfect replacement or a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bags.
Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt until the return is processed.
Receive Your Refund
After our warehouse team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing